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The Plus for the door.
      Opening and closing made easy. - Troubleshooting.

Malfunction

Possible cause

Remedy

The LED light indicator
is off.
The door does not
respond.		 No power supply. Switch on power switch.
Loose cable connections. Connect cable connections thoroughly.
Damaged cable. Replace cable.

The power plug is not connected.

Insert power plug.
The door assistant is defective. Replace door assistant.
The LED light indicator
illuminates.
The door does not
respond.		 The program switch is set to „0“
position. (central position)		 Set program switch to desired position.
The program switch is set to „II“
position. (PERMANENT OPEN).		 Set program switch to “I” position.
PowerLess mode is adjusted. Adjust PowerLess mode via potentiometer 1.
The door was opened via the
Flip-Flop-Function.		 Close door via a new pulse. Press the pushbutton twice in quick
succession.
Defective door assistant. Replace door assistant.
The LED light indicator
blinks.
The door does not
respond.		 The learning cycle has not been
performed properly.		 Restart learning cycle.
External malfunctions.
Reset system.
1. Program switch to „0“ position.
2. Program switch to desired mode.
3. Power switch to “OFF” position.
4. Power switch to “ON” position after 5 sec.
The electric strike does not open the door. Set DIP switch A to “ON” position. Check and repair or replace electric strike if required. Check and repair or replace electric connections if required.
Defective door assistant. Türassistent austauschen.
The door stops during a cycle. The door does not run smoothly. Check door and driving phase. Remove cause for unsmooth running.
Check slide channel for dirt or wear and clean or replace if required.
Obstacle in driving phase of door. Remove obstacle.
The door opens beyond the adjusted opening angle. Opening angle, adjusted incorrectly. Repeat learning cycle.
The screws of the slide channel are
loose. 		Tighten the screws thoroughly.
The door does not reach
the adjusted opening
angle. 		Obstacle in driving phase of door. Remove obstacle.
Opening angle, adjusted incorrectly. Repeat learning cycle.
The screws of the slide channel are loose. Tighten the screws thoroughly.
The door opens
automatically following
a closing cycle.		 The screws of the slide channel are loose. Tighten the screws thoroughly.

General malfunctions.

 
Reset system.
1. Program switch to „0“ position.
2. Program switch to desired mode.
3. Power switch to “OFF” position.
4. Power switch to “ON” position after 5 sec..

 

Download Troubleshooting (PDF)